Data


Transparency is essential for Meditect. Therefore, we want to openly communicate about the handling of our users’ personal data.

Meditect complies with the current regulations (in Europe and Africa) for the protection of personal data. The data collected through the use of our applications are not resold to third parties, and they are all stored on secure servers.

On this page, you can find simplified diagrams of the different flows of personal data collected and processed by Meditect, adapted according to the user.

Patient

You can create your profile on the application by sharing some personal data. Other data, necessary for the service to be functional (e.g. geolocation), are automatically collected. Your personal data are anonymized before being shared with our partners. More details below:

Are you a signed up patient?


What?

You are not signed up: geolocation and unique smartphone ID.
You are signed up: surname, nam, phone number, date of birth and sex.

For what?

For medicine authentication and traceability, usage statistics and Internet credit distribution.

For whom?

For yourself and our partners: pharmaceutical companies, public health organizations and technical providers.

Pharmacist

Meditect Pharmacien is a service dedicated to healthcare professionals. Profile creation is thus mandatory. We collect some data related to your pharmacy, necessary for the functioning of our public health services (mapping, localization of fake medicine). Your personal data are also anonymized. Details below:


What?

Surname, name, phone number, e-mail address,date of birth and pharmacy's name.

For what?

For medicine authentication and traceability, usage statistics and Internet credit distribution.

For whom?

For yourself, your patients, and our partners: pharmaceutical companies, public health organizations and technical providers.

Data storage and security

Regarding the storage of personal data collected through the use of our services, we use Google servers that are certified “Health Data Host” (in addition to ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, and SOC 3). These ultra-secure servers, coupled with our internal IT security mechanisms, allow us to be compliant with the pharmaceutical industry’s requirements for secure data management.

Moreover, the storage of our users’ personal data is compliant with the GDPR and with the law relating to the protection of personal data of the ARTCI (Côte d’Ivoire). You can access your personal data at any time (see below).

Server HDSGoogle Cloud

Retrieve, modify or delete your data

You can review, update, modify or delete personal data collected by Meditect whenever you want.

For any request concerning your personal data, and subject to proving your identity by communicating your name and surname, you may contact us at the following address: SAS Meditect, 29 rue Lajarte, 33000 Bordeaux, France. You may also contact us, specifying the purpose of your request (update, modification, deletion, etc.) at dataprivacy@meditect.com.

We will respond to all requests, enquiries or concerns within thirty (30) days.

dataprivacy@meditect.com